Privacy Policy

Last updated: 1 October 2026

1. Introduction

Yogesh Bhargava, a Licensed Sales Consultant with Harcourts Cashmere (“I”, “me” or “my”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information may be collected, used, stored, disclosed and protected when you visit yogeshbhargava.co.nz, contact me, request a property appraisal, enquire about a property or otherwise interact with me in connection with my real estate services.

This Privacy Policy is intended to operate in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws. Where applicable, additional requirements may arise under the General Data Protection Regulation (GDPR) or other relevant data protection laws.

2. What Personal Information Do I Collect?

The personal information I collect depends on how you interact with me and the services you request.

This information may include:

  • Contact details: Your name, email address, telephone number, residential address or postal address.
  • Property information: Details about properties you own, wish to sell, are considering purchasing or leasing, or have otherwise enquired about.
  • Communication records: Information contained in enquiries, emails, telephone communications and other correspondence.
  • Real estate service information: Information relevant to providing real estate services, arranging appraisals, managing property enquiries and facilitating transactions.
  • Identity and compliance information: Information required for identity verification, customer due diligence and anti-money laundering and countering financing of terrorism (AML/CFT) obligations, where applicable.
  • Other information: Any additional information you voluntarily provide in connection with my services.

I may also collect technical and website usage information, including your IP address, browser type, operating system, pages visited, date and time of visits, and referring websites. This information may be used for website administration, statistical analysis, security and service improvement.

3. How Do I Collect Your Personal Information?

I generally collect personal information directly from you when you:

  • Submit a contact or property enquiry form.
  • Request a property appraisal.
  • Contact me by email or telephone.
  • Enquire about a property or arrange a viewing.
  • Communicate with me during a real estate transaction.
  • Provide information in connection with my real estate services.

In certain circumstances, I may also collect personal information from third parties, including:

  • Other real estate websites and property-related platforms.
  • Your authorised representative or other representatives involved in a transaction.
  • Referees or other parties who provide relevant information.
  • Publicly available sources.
  • Other individuals or organisations involved in providing real estate services or completing a transaction.

Where I collect personal information indirectly, I will take reasonable steps to provide the notifications required by applicable privacy law, unless a relevant legal exception applies.

If you provide personal information about another person, you should ensure that you are authorised to do so and, where appropriate, that the person is aware their information may be handled in accordance with this Privacy Policy.

4. Why Do I Collect and Use Your Personal Information?

I may collect, hold, use and disclose your personal information for purposes including:

  • Responding to enquiries and requests.
  • Providing real estate services and property-related assistance.
  • Arranging and conducting property appraisals.
  • Assisting with the sale, purchase, leasing or marketing of property.
  • Communicating with you about properties, services and transactions.
  • Providing property updates, market information and promotional communications where permitted.
  • Maintaining business, customer and transaction records.
  • Managing and improving customer service and website functionality.
  • Conducting market research and statistical analysis.
  • Verifying identity and completing customer due diligence or AML/CFT checks where required.
  • Meeting legal, regulatory, insurance and professional obligations.
  • Protecting against fraud, misuse, unauthorised access and security incidents.
  • Other purposes directly related to the purposes for which the information was collected, where permitted by law.

Where required, I will seek your consent before using personal information for a purpose that requires consent.

5. Disclosure of Personal Information

I may disclose your personal information where reasonably necessary to provide real estate services, administer transactions, operate my business or meet legal obligations.

Depending on the circumstances, recipients may include:

  • Harcourts Cashmere and relevant Harcourts entities: Where information needs to be shared to provide services, administer transactions or meet applicable obligations.
  • Harcourts Group Limited: Where personal information is handled through shared Harcourts systems or other relevant arrangements.
  • Real estate professionals and transaction parties: Including other agents, employees, contractors and parties involved in a property transaction, where reasonably necessary and permitted.
  • Technology and service providers: Including website hosting providers, data storage providers, customer relationship management systems and communications providers.
  • Professional advisers: Including legal, accounting and other specialist advisers.
  • Government agencies and regulators: Where disclosure is required or authorised by law.
  • Other authorised recipients: Where you have authorised disclosure or where disclosure is otherwise permitted or required by applicable law.

I do not disclose personal information indiscriminately. Any disclosure should be relevant to the circumstances and handled in accordance with applicable privacy requirements.

6. Harcourts Systems and Services

As a Licensed Sales Consultant with Harcourts Cashmere, some personal information may be collected, stored or processed through systems operated or shared by Harcourts.

Where personal information is held in shared Harcourts systems, Harcourts Group Limited or another relevant Harcourts entity may handle that information for purposes such as:

  • Operating and maintaining shared systems.
  • Providing technical support and system administration.
  • Managing security and access controls.
  • Conducting audits and supporting compliance obligations.
  • Maintaining customer relationship management and network operations.

Shared systems may include customer relationship management platforms such as VaultRE, where used.

Some personal information may also be maintained by the relevant Harcourts franchise office or consultant in systems outside shared Harcourts systems. The handling of that information may be subject to the privacy arrangements applicable to the relevant office or business.

Where a privacy request relates to information held by Harcourts Cashmere or another Harcourts entity, the relevant entity may need to assist in responding to the request.

7. Cookies and Website Information

This website may use cookies and similar technologies to support website functionality, understand visitor behaviour and improve the browsing experience.

Depending on the technologies enabled, information collected may include:

  • IP address and general technical information.
  • Browser type and operating system.
  • Pages visited and interactions with website content.
  • Date, time and duration of website visits.
  • Referring websites and traffic sources.

This information may be used for website administration, statistical analysis, security and service improvement.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by law, consent will be obtained before using non-essential cookies or similar technologies.

This website may also contain links to third-party websites. Those websites operate independently and may have their own privacy policies and security practices. I am not responsible for the privacy practices of third-party websites, and you should review their policies before providing personal information to them.

8. Storage and Security of Personal Information

Personal information may be stored electronically or in physical form. Depending on the systems used, it may be held at business premises, by service providers or in data storage facilities located within or outside New Zealand.

Reasonable steps are taken to protect personal information against loss, unauthorised access, modification, disclosure, misuse and interference. Depending on the circumstances, safeguards may include access controls, password protection, physical security measures, appropriate procedures and staff training.

Where personal information is disclosed to an overseas recipient, the applicable requirements of New Zealand privacy law will be considered and followed.

No method of electronic transmission or storage is completely secure. While reasonable precautions are taken, absolute security cannot be guaranteed.

9. How Long Is Personal Information Retained?

Personal information will generally be retained only for as long as reasonably necessary for the purposes for which it was collected, or for longer where required or permitted by law.

Retention periods may depend on factors such as:

  • The nature of the information and the services provided.
  • Legal and regulatory requirements.
  • Business, insurance and record-keeping obligations.
  • The need to resolve disputes or respond to complaints.
  • Other legitimate operational requirements.

When personal information is no longer required, reasonable steps will be taken to securely destroy it or permanently de-identify it, where appropriate.

Some information may remain temporarily in system backups or archival records until it can be securely removed in accordance with applicable retention procedures.

10. Your Privacy Rights

Under the New Zealand Privacy Act 2020, you generally have the right to request access to personal information held about you and to request correction of information that is inaccurate or incomplete.

You may also have the right to:

  • Request information about how your personal information is being handled, subject to applicable legal requirements.
  • Request information about the source of personal information collected indirectly, where applicable and subject to legal exceptions.
  • Ask for a statement of correction to be attached to your information if a requested correction is not made, where applicable.
  • Withdraw consent where the relevant processing relies on your consent.
  • Raise concerns about the collection, use, storage or disclosure of your personal information.

Where applicable, additional rights may arise under the GDPR or other relevant data protection laws.

To exercise your rights, please contact me using the details provided in the Contact section below. Requests should be made in writing where practicable, and I may need to verify your identity before responding.

Access requests will generally be handled within 20 working days, in accordance with the applicable requirements of New Zealand privacy law. In certain circumstances, the law may permit an extension or refusal of a request.

11. Marketing Communications

Where permitted by law, I may contact you with information about properties, real estate services, market updates or other relevant communications.

You may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication, where available, or by contacting me directly.

Opting out of marketing communications will not prevent me from sending communications necessary to respond to your enquiries, manage an ongoing transaction or meet applicable legal obligations.

12. Privacy Breaches

I take privacy and the protection of personal information seriously.

If a privacy breach occurs, appropriate steps will be taken to assess and respond to the incident in accordance with applicable law.

Where a breach has caused, or is likely to cause, serious harm, notification will be made to affected individuals and the Office of the New Zealand Privacy Commissioner as required by the Privacy Act 2020.

13. Making a Privacy Complaint

If you have concerns about how your personal information has been collected, used, stored or disclosed, please contact me using the details below.

I will review your concerns and respond in accordance with applicable requirements.

If you are not satisfied with the response or wish to raise the matter with an independent authority, you may contact the Office of the New Zealand Privacy Commissioner.

Further information about privacy rights and making a complaint is available at www.privacy.org.nz.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to my services, website functionality, technology, business arrangements or applicable legal requirements.

Any revised version will be published on this page, together with an updated “Last updated” date.

Your continued use of the website does not override any consent requirements or other obligations imposed by applicable privacy law.

15. Contact

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or want to raise a privacy-related concern, please contact:

Yogesh Bhargava
Licensed Sales Consultant
Harcourts Cashmere
Phone: 022 076 1176
Email: yogesh.bhargava@harcourts.co.nz
Website: https://yogeshbhargava.co.nz/

Where a request relates specifically to personal information held by Harcourts Cashmere or Harcourts Group Limited through their systems, the relevant Harcourts entity may need to be involved in handling the request.

For general information about privacy rights in New Zealand, visit the Office of the Privacy Commissioner at www.privacy.org.nz.